After performing the method start Outlook again to check if the method has worked and eliminated the error. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe.

If you want to fix PST files using this tool, make sure to have a proper backup of the Outlook PST before processing. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. However, in some cases, the Inbox Repair tool (SCANPST) fails to repair the PST file. Opt for a better alternative tool such as a professional PST Repair Tool. Microsoft Outlook, like any other software on Windows, encounters several errors.

This usually happens when you’ve switched versions of Outlook but your profile did not update. You can still create a new email address with @hotmail.com as the domain name. Then you are dealing with one of the many other Outlook issues. Here is a preview of common problems and what solutions we offer. If you would like a deeper explanation or step-by-step instructions, scroll down to the section covering your issue for more details. As an email client ourselves, we have a clear idea of what a desktop app can do to give you a email recovery and repair healthy relationship with email.

Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. Problems with the device, connection to power, network issues, viruses or malware, oversized files, and improper shutdowns all cause the PST file to act up. Outlook has a location where you can manually add approved email addresses to the Safe Senders list and ensure they never end up in your junk mail. It might be that Outlook is not responding, or it’s not loading.

Microsoft regularly releases fixes for known issues. Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support. J.D. Power 2024 Certified Assisted Technical Program, email recovery and repair developed in conjunction with TSIA.

However, if you want to change your password with your email provider, you’ll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you’ve changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information. Most Outlook problems can be fixed with proper troubleshooting.

There are several possible reasons why Outlook behaves this way. Outlook Error 0x a shows an error of server timeout with Outlook’s receive/ send functionality. This error is caused due to connectivity problems and inappropriate settings with the files of Outlook data. Some configurational changes or default features of antivirus can restrict the connectivity of your Outlook to the server. You can either manually disable such features from your antivirus program or temporarily uninstall the antivirus from your machine.

If Outlook is working fine, this means the real culprit was one of the add-ins you installed earlier. Make sure that you always download the Outlook add-ins from a reliable email recovery and repair source. If you are experiencing the “Outlook Not Responding” error specifically due to a corrupt Outlook data file, then use the Outlook PST Recovery Software.

Repair a profile in OutlookIn Outlook, choose File.Choose Account Settings >Account Settings.On the email recovery and repair tab, choose your account (profile), and then choose Repair. ...Follow the prompts in the wizard, and when you’re done, restart Outlook.

One such issue is when you are stuck on loading your Outlook profile and the set of folders cannot be opened. It’s too frustrating because you can’t even use the app and find out what’s wrong with it. Are you experiencing profile loading issues in Outlook?

It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. If you can’t receive new email messages, there are several troubleshooting steps you can take.